PMO (Platform Management) | Bank | 6-month Contract

Job Responsibilities

Policy and Guide Refresh Support

• Support the refresh and consolidation of policies and guides relating to Platform Management Standards.
• Assist in translating governance expectations into clear and practical implementation guidance.
• Review existing documents, templates, and supporting artefacts to identify gaps, inconsistencies, or areas requiring clarification.
• Maintain version control, issue logs, action trackers, and documentation repositories.
• Prepare working drafts, review materials, and summary packs for stakeholder discussion and approval.

Governance and Control Support

• Assist in documenting control requirements, test steps, evidence expectations, and implementation artefacts.
• Support mapping of policies and guides to control objectives, governance requirements, and identified review gaps.
• Help track remediation actions, decisions, dependencies, and signoffs.
• Support audit-style reviews of documentation completeness, evidence quality, and control alignment.
• Identify potential risks, open issues, and areas requiring management attention.

Stakeholder Coordination and Delivery Tracking

• Coordinate with Technology stakeholders, Platform Leads, COO teams, and governance stakeholders to gather inputs and validate content.
• Follow up on outstanding actions, decisions, and required artefacts to keep delivery on track.
• Prepare structured meeting notes, action logs, and progress updates.
• Support workshops, working group discussions, and review sessions.
• Capture stakeholder feedback and help ensure it is assessed and incorporated into updated policies and guides where appropriate.

KPI, Data, and Reporting Support

• Support the development of Platform Management KPIs and performance measures.
• Assist in collecting, cleaning, validating, and organising data required for reporting.
• Help identify trends, hotspots, and areas requiring management focus.
• Support the development of dashboards, control towers, and management information packs.
• Translate data findings into clear and simple narratives for management updates.

Project Management and Administrative Support

• Maintain project plans, milestone trackers, RAID logs, and status reports.
• Track deliverables across workstreams and escalate delays or blockers where required.
• Support preparation of governance forum materials, steering committee updates, and management packs.
• Ensure project documentation is complete, structured, accessible, and kept up to date.

Job Requirements

• Degree in Business, IT, Information Systems, Finance, Risk, or a related field.
• 3 to 5 years of experience in PMO, project coordination, business management, technology management, or related areas.
• Excellent organisational skills with the ability to manage multiple tasks, timelines, and stakeholders.
• Good written communication skills, with the ability to summarise complex information clearly and concisely.
• Comfortable working with documentation, standards, policies, procedures, trackers, and management reports.
• Basic understanding of governance, risk management, internal controls, audit, or compliance concepts.
• Attention to detail and ability to identify gaps, inconsistencies, and follow-up actions.
• Able to work independently while seeking guidance when required.
• Comfortable taking a hands-on delivery role, including documentation, coordination, tracking, and follow-ups.
• Audit, risk, governance, and/or project delivery experience would be preferable.
• Experience in internal audit, technology risk, operational risk, compliance testing, control assurance, or governance reviews would be advantageous.
• Familiarity with technology operating models, platform management, or technology controls would be useful.
• Experience supporting stakeholder forums, working groups, steering committees, or governance meetings.
• Experience preparing dashboards, management information, KPI reports, or data-driven insights.
• Exposure to data analysis, trend identification, issue tracking, or risk reporting.
• Experience working in banking, financial services, or a regulated environment would be advantageous.